Calculating a credible ROI in any industry can be a daunting task. Real-time alarms and automated data collection advanced multiple efforts for one Lean Six Sigma-driven quality manager of a consumer goods packaging company. It was an investment that in the end, just made sense.

This case study looks at one company’s experience deploying and implementing a set of Six Sigma projects within the context of a robust data systems infrastructure – the establishment of which is a fundamental first step in developing an effective transactional Six Sigma initiative. With such an infrastructure in place, projects can proceed more rapidly and with greater success.