GainSeeker stores user-specific information in a Cms.ini file in each user's Home directory on the terminal server. Multiple servers in a cluster should be set up with a single Profiles folder so that each network user has only one Home directory in the cluster.
The Microsoft .NET Framework version 3.5 Service Pack 1 and version 4.6.2 are both required to run GainSeeker.
The Microsoft .NET Framework version 4.5 is also required to run GS Analyze.
The web installers are included on the installation CD in the Prerequisites\Framework folder. They require internet access and will download the needed files.
The full installs can be downloaded from the Hertzler Systems FTP site.
Version 3.5 can be downloaded from ftp://ftp.hertzler.com/utilities/dotNETv3-5sp1.exe (download size: approximately 231 MB)
Version 4.5 can be downloaded from ftp://ftp.hertzler.com/utilities/dotNetFx45_Web_setup.exe (download size: approximately 68 MB)
Version 4.6.2 can be downloaded from ftp://ftp.hertzler.com/utilities/dotnetfx462-Full.exe (download size: approximately 65 MB)
A computer reboot may be required, and you will need to restart the GainSeeker installation after the .Net Framework has been installed.
The database client and/or ADO.NET driver for your GainSeeker database is required on every computer that will run GainSeeker programs.
MySQL database:
Before installing GainSeeker, you must install the ADO.NET driver
for MySQL. This is available on the GainSeeker installation CD
as \Prerequisites\MySQL\mysql-connector-net-6.4.6.msi
.
You should ensure database client connectivity to the database
server before installing GainSeeker.
Oracle database:
Before installing GainSeeker, you must:
Install the Oracle database client on each computer that will run GainSeeker programs. This client software is available from Oracle.
Use the Oracle Net Configuration Assistant or other method to create an Oracle Net Service Name on each computer that will run GainSeeker programs, and test its connectivity to the database server.
The GainSeeker installation program will automatically install the ODBC driver for the Oracle database.
Pervasive database:
Before installing GainSeeker, you must install the Pervasive database
client on each computer that will run GainSeeker programs and
test its connectivity to the database server. This client software
is available from Pervasive.
The GainSeeker installation program will automatically install
the ODBC driver for the Pervasive database.
SQL Server database:
Microsoft Windows automatically installs the SQL Server database
client and ODBC driver, so no additional installations are required.
You should ensure database client connectivity to the database
server before installing GainSeeker.
For Citrix or Windows Terminal Services, your requirements will depend on the number of concurrent users and the complexity of their activities. A list of requirements is available on the Hertzler Systems website at www.hertzler.com/support/it-requirements/
To perform automated data entry from devices with serial (RS-232) output, you must use one of the following systems:
Windows 2003 Server with Hotfix 838291 or Service Pack 1 (preferred)
Previous versions of Windows server operating systems, with Citrix MetaFrame 1.8 or higher and the Citrix ICA client
You must be running (at minimum) Citrix MetaFrame 1.8 with hotfixes 28, 29, 36 and 38, or Citrix MetaFrame 1.8 with Service Pack 1 (preferred)
For previous versions of Windows server operating systems running without Citrix, you must use an interface device that provides TCP/IP output from digital or serial input. GainSeeker can then use TCP/IP commands, instead of RS-232 commands, to access this data.
For information on purchasing TCP/IP interface devices, please contact Hertzler Systems.
The minimum screen resolution for installing and using GainSeeker is 1024 by 768 pixels. At this resolution, Windows must be configured to display small fonts.
To display large fonts, the screen resolution must be greater than 1024 by 768 pixels. On some systems, the display of large fonts has been known to cause problems in some situations.
To use the Report Writer in the Charts and Reports modules, the workstation must have a printer installed. You do not have to actually print to the printer, but one must be installed because GainSeeker uses the printer device context to display the report.
The character used for the Windows Date separator must be different from that used for the Windows Time separator. Also, the Windows Short date format and Long date format must use the same display order for the month, day and year.
It is recommended that the Windows Short date format be configured to display a four-digit year. When displaying a two-digit year, GainSeeker will use the Microsoft standard windowing technique to convert the date/time stamp to a four-digit year when a record is stored in the database.
Microsoft Internet Explorer version 5 or later is required for the GainSeeker Import Export Manager module to export data in XML format. It is also a requirement for the SPC Data Entry module if you wish to view ActiveMovie files on the Video tab in a data entry session.
GS Analyze is optimized for browsers on tablets and smart phones as well as PCs. Supported browsers include Google Chrome versions 47 and later, Mozilla Firefox versions 43 and later, Internet Explorer versions 9 and later (including Microsoft Edge), and Safari versions 9 and later.