For technical support, you may contact a Hertzler
support engineer via:
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Technical Support engineers are available 8 a.m.–5 p.m. (North American Eastern Time Zone).
When you contact us for technical support by telephone, you should be at your computer and have your Product Serial Number in hand. We can then assist you more efficiently. For other contact methods, please provide detailed information about the problem that you are encountering, including your name, company name, serial number, product module, version, and screen captures.
Technical Support is provided free of charge to HertzlerNet members and can be purchased as needed for customers without an active HertzlerNet contract.
Not a HertzlerNet member yet? Please contact our Sales Department to learn how to join.