Importing a License File

You may be issued a new License file for GainSeeker when you do any of the following:

• install GainSeeker (demo version or full license)

• change the expiration date of a demo version

• upgrade GainSeeker from a demo version to the full version

• purchase additional licenses for your GainSeeker deployment

• purchase Server Edition

• change your GainSeeker Serial Number

• purchase Surge licenses that temporarily increase your GainSeeker license count until the specified expiration date

For Surge licenses, please note:

• The GainSeeker standard license must be imported before you import the Surge license.

• If you import a new GainSeeker standard license file before your Surge license has expired, you must also re-import your Surge license.

• Surge licenses can only be imported and used by GainSeeker versions 9.3 and later.

Save the License file to your computer

The License file is typically named GS_Suite.lic.

Save the License file to any location that GainSeeker can access, such as your Windows Desktop.

How to import a License file

A. Import the License file while installing GainSeeker for the first time

If this is the first time you are installing GainSeeker on your network, the installer will prompt you to import the License file.

Click Yes, then navigate to the license file that was provided to you. (If you do not have a license file, you will be prompted again to import it when you try to run a GainSeeker module such as LaunchPad or System Administration.)

After the license file is imported, GainSeeker will display the details of your license and serial number:

B. Use System Administration to Import the License file

Perform these steps on a workstation where GainSeeker 8.7 or later is already installed:

1. Use the Windows Start menu to run the LaunchPad module and log in to GainSeeker.
   
   If you can't run or log in to LaunchPad, please skip to step C below.
   

2. On the LaunchPad, click the System Administration button. You may be prompted to enter another password.
   
   If you can't run or log in to System Administration, please skip to step C below.
   

3. In System Administration, click the Help menu, and then click Import License.
   
   Browse to select the License file that was provided to you and then click Open.
   

4. If you selected a License file that is older than the current GainSeeker license (already imported into GainSeeker), you will be prompted to enter the password of the day before continuing. You must contact Hertzler Systems Technical Support (574-533-0571 ext 2, or support@hertzler.com) for this information. This prevents you from accidentally importing a previous version of the License file.

5. GainSeeker will display a comparison of the current GainSeeker license (already imported into GainSeeker) and the new License file that you have selected:
   
   
   
   To import the New License, click Yes.
   

6. GainSeeker will display confirmation that the new License has been imported:
   
   

C. Use GSSetup.exe to Import the License file

You should only use these steps if you could not use System Administration to import the License file (step B above). They must be performed on a workstation where GainSeeker 8.7 or later is already installed:

1. In Windows File Explorer, browse to the GainSeeker application files - typically installed to a folder such as C:\Program Files(x86)\Hertzler Systems\GainSeeker - and run GSSETUP.EXE .

2. In GSSetup, click Import License.
   
   Browse to select the License file that was provided to you and then click Open.
   

3. If you selected a License file that is older than the current GainSeeker license (already imported into GainSeeker), you will be prompted to enter the password of the day before continuing. You must contact Hertzler Systems Technical Support (574-533-0571 ext 2, or support@hertzler.com) for this information. This prevents you from accidentally importing a previous version of the License file.

4. GainSeeker will display a comparison of the current GainSeeker license (already imported into GainSeeker) and the new License file that you have selected:
   
   
   
   To import the New License, click Yes.
   

5. GainSeeker will display confirmation that the new License has been imported:
   
   

After the License file has been Imported

Information about the License file currently imported into GainSeeker - including the workstation where it was imported and the date when it was imported - can be viewed from any GainSeeker module by clicking the Help menu and then choosing About.