Citrix and Windows Terminal Services requirements
Network configuration
GainSeeker stores user-specific information in a Cms.ini file in each user's Home directory on the terminal server. Multiple servers in a cluster should be set up with a single Profiles folder so that each network user has only one Home directory in the cluster.
.Net Framework
The Microsoft .NET Framework version 3.5
Service Pack 1 and version 4.8
are both required to run GainSeeker.
The Microsoft .NET Framework version 4.5
is also required to run GS Analyze.
The web installers are included in the installation package in
the Prerequisites\Framework folder. They require internet access and will
download the needed files.
Alternately, you can use the links below
to download the full offline installers:
A computer reboot may be required, and you
will need to restart the GainSeeker installation after the .Net Framework
has been installed.
Database client and ODBC driver
The database client and/or ADO.NET driver
for your GainSeeker database is required
on every computer that will run GainSeeker programs.
SQL
Server database:
Microsoft Windows automatically installs the SQL Server database
client and ODBC driver, so no additional installations are required.
You should ensure database client connectivity to the database
server before installing GainSeeker.
Oracle
database:
Before installing GainSeeker, you must:
Install
the Oracle database client on each computer that will run
GainSeeker programs. This client software is available from
Oracle.
Use
the Oracle Net Configuration
Assistant or other method to create an Oracle Net Service Name on each
computer that will run GainSeeker programs, and test
its connectivity to the database server.
For a new workstation that must run legacy
modules such as SPC Data Entry, DMS Data Entry, SPC Charts and Reports,
DMS Charts and Reports, SPC Database Monitor, Enterprise Dashboard, etc.,
you must first install GainSeeker client version 9.3.2 or lower and then
upgrade that workstation to the latest version of GainSeeker. This will
install the ODBC drivers needed to run these legacy modules.
Pervasive database:
Before installing GainSeeker, you must install the Pervasive database
client on each computer that will run GainSeeker programs and
test its connectivity to the database server. This client software
is available from Pervasive.
The GainSeeker installation program will automatically install
the ODBC driver for the Pervasive database.
MySQL database:
Before installing GainSeeker, you must install the ADO.NET driver
for MySQL.
You should ensure database client connectivity to the database
server before installing GainSeeker.
 Because the latest version of the MySQL database that worked consistently
with GainSeeker is no longer supported, Hertzler Systems no longer recommends
MySQL as one of the database options for new
deployments of GainSeeker, and MySQL components are no longer included
with GainSeeker installation media.
Existing MySQL deployments are still supported.
For a new GainSeeker deployment on a free database, Hertzler recommends
Microsoft SQL Server Express.
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Hardware requirements
For Citrix or Windows Terminal Services, your requirements will depend on the number of concurrent users and the complexity of their activities. A list of requirements is available on the Hertzler Systems website at www.hertzler.com/support/it-requirements/
Requirements for RS-232 data entry
To perform automated data entry from devices with serial (RS-232) output, you must use one of the following systems:
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Windows 2003 Server with Hotfix 838291 or Service Pack 1 (preferred)
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Previous versions of Windows server operating systems, with Citrix MetaFrame 1.8 or higher and the Citrix ICA client
You must be running (at minimum) Citrix MetaFrame 1.8 with hotfixes 28, 29, 36 and 38, or Citrix MetaFrame 1.8 with Service Pack 1 (preferred)
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For previous versions of Windows server operating systems running without Citrix, you must use an interface device that provides TCP/IP output from digital or serial input. GainSeeker can then use TCP/IP commands, instead of RS-232 commands, to access this data.
For information on purchasing TCP/IP interface devices, please contact Hertzler Systems.
Display resolution
The minimum display resolution for installing
and using GainSeeker is 1024 by 768 pixels. At this resolution, Windows
must be configured to display small fonts.
To display large fonts, the display resolution
must be greater than 1024 by 768 pixels. On some systems, the display
of large fonts has been known to cause problems in some situations.
Installed printer
To use the Report Writer in the Charts and
Reports modules, the workstation must have a printer installed. You do
not have to actually print to the printer, but one must be installed because
GainSeeker uses the printer device context to display the report.
Date and Time formats
The character used for the Windows Date separator
must be different from that used for the Windows Time separator. Also,
the Windows Short date format and Long date format must use the same display
order for the month, day and year.
It is recommended that the Windows Short
date format be configured to display a four-digit year. When displaying
a two-digit year, GainSeeker will use the Microsoft standard windowing
technique to convert the date/time stamp to a four-digit year when a record
is stored in the database.
Microsoft Internet Explorer
Microsoft Internet Explorer version 5 or
later is required for the GainSeeker Import Export Manager module to export
data in XML format. It is also a requirement for the SPC Data Entry module
if you wish to view ActiveMovie files on the Video tab in a data
entry session.
Browsers for GS Analyze
GS Analyze is optimized for browsers on tablets and smart phones as well
as PCs. Supported browsers include Google Chrome versions 47 and later,
Mozilla Firefox versions 43 and later, Internet Explorer versions 9 and
later (including Microsoft Edge), and Safari versions 9 and later.