Workstation Requirements

The Microsoft .NET Framework version 3.5 Service Pack 1 and version 4.8 are both required to run GainSeeker.

The Microsoft .NET Framework version 4.5 is also required to run GS Analyze.

The web installers are included in the installation package in the Prerequisites\Framework folder. They require internet access and will download the needed files.

Alternately, you can use the links below to download the full offline installers:

Version 3.5 Service Pack 1 (download size: approximately 231 MB)
Version 4.5 (download size: approximately 68 MB)
Version 4.8 (download size: approximately 115 MB)

A computer reboot may be required, and you will need to restart the GainSeeker installation after the .Net Framework has been installed.

Database client and ODBC driver

The database client and/or ADO.NET driver for your GainSeeker database is required on every computer that will run GainSeeker programs.

SQL Server database:

Microsoft Windows automatically installs the SQL Server database client and ODBC driver, so no additional installations are required.

You should ensure database client connectivity to the database server before installing GainSeeker.
Oracle database:

Before installing GainSeeker, you must:

Install the Oracle database client on each computer that will run GainSeeker programs. This client software is available from Oracle.
Use the Oracle Net Configuration Assistant or other method to create an Oracle Net Service Name on each computer that will run GainSeeker programs, and test its connectivity to the database server.

For a new workstation that must run legacy modules such as SPC Data Entry, DMS Data Entry, SPC Charts and Reports, DMS Charts and Reports, SPC Database Monitor, Enterprise Dashboard, etc., you must first install GainSeeker client version 9.3.2 or lower and then upgrade that workstation to the latest version of GainSeeker. This will install the ODBC drivers needed to run these legacy modules.

Pervasive database:

Before installing GainSeeker, you must install the Pervasive database client on each computer that will run GainSeeker programs and test its connectivity to the database server. This client software is available from Pervasive.

The GainSeeker installation program will automatically install the ODBC driver for the Pervasive database.
MySQL database:

Before installing GainSeeker, you must install the ADO.NET driver for MySQL.

You should ensure database client connectivity to the database server before installing GainSeeker.

Because the latest version of the MySQL database that worked consistently with GainSeeker is no longer supported, Hertzler Systems no longer recommends MySQL as one of the database options for new deployments of GainSeeker, and MySQL components are no longer included with GainSeeker installation media.

Existing MySQL deployments are still supported.

For a new GainSeeker deployment on a free database, Hertzler recommends Microsoft SQL Server Express.

Operating system

GainSeeker products are designed for 32-bit Windows operating systems. GainSeeker is also supported on 64-bit operating systems and on Virtual Machines. A list of supported systems is available on the Hertzler Systems web site.

Hardware

The minimum hardware requirements for your Windows operating system are adequate for a data entry workstation that will not perform large data retrievals or complex statistical calculations.

For a workstation that will analyze large portions of the data (e.g. for an entire month, quarter, or year), the computer should be closer to the recommended hardware configuration for your Windows operating system.

Keep in mind that different users have different expectations and that computer technology changes drastically in short periods of time.

Network drivers

Scaling

For the Windows display setting Change the size of text, apps, and other items, the recommended setting is 100%. Higher settings can cause problems for some GainSeeker functions, such as:

Display resolution

The minimum display resolution for installing and using GainSeeker is 1024 by 768 pixels. At this resolution, Windows must be configured to display small fonts.

To display large fonts, the display resolution must be greater than 1024 by 768 pixels. On some systems, the display of large fonts has been known to cause problems in some situations.

Installed printer

To use the Report Writer in the Charts and Reports modules, the workstation must have a printer installed. You do not have to actually print to the printer, but one must be installed because GainSeeker uses the printer device context to display the report.

Date and Time formats

The character used for the Windows Date separator must be different from that used for the Windows Time separator. Also, the Windows Short date format and Long date format must use the same display order for the month, day and year.

It is recommended that the Windows Short date format be configured to display a four-digit year. When displaying a two-digit year, GainSeeker will use the Microsoft standard windowing technique to convert the date/time stamp to a four-digit year when a record is stored in the database.

Browsers for GS Analyze

GS Analyze is optimized for browsers on tablets and smart phones as well as PCs. Supported browsers include Google Chrome versions 47 and later, Mozilla Firefox versions 43 and later, Internet Explorer versions 9 and later (including Microsoft Edge), and Safari versions 9 and later.