Reset Password Utility

This utility allows a special type of user to reset the password for User or group names who have forgotten their login passwords. Extra security measures have been applied to this utility to prevent abuse.

Setting up a role with the right to reset passwords

By default, none of the user roles has permission to launch the Reset Password utility – not even the "Full rights" role. To use this utility:

1. Use the Administration module to create a new role with the following permission:

• Module Access\Utilities\Reset Password Utility

2. You may also want to grant or deny access to the following permissions:

• Miscellaneous\Reset Password Utility\Show passwords that are not expired

• Miscellaneous\Reset Password Utility\Show passwords that never expire

These rights determine which user or group names will be made available for a password reset.

Choose whether to grant or deny access to each of these rights, and then click OK.

3. Create a user that is assigned to the new role you just created.

Using the Reset Password utility

1. Launch ResetPW.exe from the folder where GainSeeker program files (*.exe) exist.

2. Log in as a user or group name with rights to access this utility.
   
   The Reset Password utility automatically displays all User or group names for which you have rights to reset passwords:
   
   

3. Select the User or group name for which to reset the password.

4. Click Reset Password, and then click Yes at the prompt.
   
   This displays the new password for the selected User or group name and copies it to your clipboard so you can paste into a document or email.
   
   This user will be forced to change their password the next time they log in.
   
   
   
   This also logs this user's previous password so they can't use it again.