Long-time GainSeeker user and sporting goods giant Titleist needed a formalized system for rating raw materials and supplier performance for its golf ball manufacturing division, Acushnet. The company now tracks supplier quality for the top 80 percent of their purchasing dollars, in addition to tracking production quality data with great results.

In this magazine article, Plastics Business magazine examines Hertzler customer Acushnet (Titleist) Company's application of SPC using GainSeeker Suite. Ken Welchman, Director of Corporate Quality, says “When you are The #1 Ball In Golf, everyone is gunning for you . . . The quality of our products is judged every day by the best golfers in the world.”

Long-time GainSeeker user and sporting goods giant Titleist needed a formalized system for rating raw materials and supplier performance for its golf ball manufacturing division, Acushnet. The company now tracks supplier quality for the top 80 percent of their purchasing dollars, in addition to tracking production quality data with great results.

Ken Welchman, director of quality, Golf Ball Operations, Acushnet Company (Titleist), gave a compelling presentation at the IQPC Six Sigma Summit in Orlando, Florida, in January 2008. It is a fascinating glimpse at what makes Titleist the #1 Ball in Golf. Titleist is a long-time GainSeeker user.