Phil Mason

One of the first kits we released in the GainSeeker Platform Library is the Overfill and Package Weight Control Kit. Developing the Overfill and Package Weight Control Kit was an easy decision because this is an application area where clients have seen an early and substantial return on their investment. For example, an early Hertzler case study was about a client who used the forerunner of GainSeeker Suite - QA/S for DOS if you’re an old-timer - to reduce overfill. Using our innovative “Seven Way SPC Sort”, he was able to pin down and remove variation in the performance of filler heads in a bottle fill line. The company was filling bottles of a popular household window cleaner. The client reported that they had reduced overfill by a couple of grams per line. I remember he said: “A couple grams are nothing to the consumer. But when you add that up across all the product we sell per year, it’s a lot of money to our company.”

We began thinking about GainSeeker as a platform for quality and manufacturing data a few years ago. Clients achieve business outcomes by building solutions (Use Cases) to specific business problems on top of the GainSeeker Platform. We starting using that platform language because it reflected how our clients were actually using GainSeeker. Even though we saw GainSeeker as an SPC (Statistical Process Control) software solution, our customers were using it for much more. They were solving all kinds of interesting and difficult data problems. But they all boiled down to creative work by our clients and our team to solve real world problems and provide real bottom-line value to our clients.