Hertzler Systems has released a new white paper describing the role of real-time data in improving profitability and customer satisfaction in manufacturing businesses. The white paper, grounded in data uncovered in independent research by the Aberdeen Group, provides additional insights into the key drivers of best-in-class performance.


Goshen, IN, August 26, 2008 – Hertzler Systems Inc. announced today the release of a new white paper on the role of real-time data in improving profitability and customer satisfaction. The white paper is based on independent research by the Aberdeen Group, a Harte-Hanks Company (NYSE:HSS), and identifies the top drivers of Best-in-Class performance among manufacturing companies.

Evan Miller, President of Hertzler Systems explained: “We wrote the white paper to offer additional guidance for understanding the Aberdeen report on Event Driven Manufacturing Intelligence. As we parsed the data ourselves we found some interesting insights that didn’t ‘leap off the page’ at us on the first read. Specifically, we found that ready access to actionable real-time data is a key driver of Best-in-Class business performance.”

The research data show that Best-in-Class performers enjoy a 33% higher profit margin than average and laggard performers. “What we wanted to know,” said Miller, “is what Best-in-Class manufacturers do that is different from the other groups. We now have clear answers to this question.”

The white paper is available at no charge at http://hertzler.com/php/portfolio/white.paper.detail.php?article=37

About Hertzler Systems

Hertzler Systems (hertzler.com) provides seamless, accurate data acquisition solutions that drive business transformation. The company provides the leading real-time data acquisition and analytics software, the GainSeeker Suite. This powerful and flexible system is best used by lean and progressive companies. GainSeeker Suite allows companies to connect with devices and other information systems, collecting data and alarming key personnel when problems arise; this technology allows organizations to analyze data for root cause problems, converting data into knowledge.

Hertzler Systems has been a leader in Statistical Process Control and Six Sigma for over twenty years, and includes a diverse customer base in service, transactional and manufacturing environments; clients include BAE Systems, Crown Audio, IDEX Corporation, McCormick & Company, Inc., Hormel Foods Corporation, Titleist & Footjoy, and TaylorMade-Adidas Golf Worldwide. The company’s software and services enable clients to collect and analyze data; building a robust data infrastructure for making data-driven decisions. These capabilities help clients to reduce costs, cycle time and errors, and increase profitability.