Job Description

Job Title: Inside Sales Representative

Date Needed: Immediately

Category: Hourly

Reports to: Sales Manager


The position of Inside Sales Representative will appeal to individuals who are energetic, organized, and enjoy helping colleagues and clients succeed. The ideal candidate will have experience supporting the sales and marketing functions, be thorough, and have a track record of superb customer relationship skills. This person will demonstrate self-motivation, function well as a member of a collaborative team, and have extensive experience working with Microsoft Office and an enterprise customer information system.

The Inside Sales Representative reports to the Sales Manager and provides first level support for client sales activity and administrative support for the sales team. Responsibilities include maintaining the customer database, answering phones, issuing sales proposals, responding to requests of quotes for tactical sales opportunities, processing orders, and otherwise supporting Hertzler’s Sales and Marketing efforts.

Hertzler Systems Inc. is a leading provider of statistical and analytic software systems to manufacturing companies. The Inside Sales Representative is a full-time, hourly position.

Skills needed

  • Quick study
  • Genuine desire to help
  • Proven organizational skills
  • Proven track record in a team environment
  • Excellent written and verbal communication skills
  • Computer literacy with enterprise customer management systems, Windows Office (Word, Excel, Access, PowerPoint, Visio), and desktop publishing software

Job duties

  • Provide administrative support to the sales and marketing departments
  • Maintain prospect / customer database
  • Answer main and technical services phone lines
  • Answer and process incoming leads (from phone, web, email)
  • Make outbound courtesy calls to select clients
  • Issue quotes
  • Process orders
  • Other duties as requested

Required Experience

  • Database entry: Two years

How to apply

You can submit an electronic resume via email to, or mail or fax a copy to our Human Resources department, referencing which position you are applying for.

Hertzler Systems Inc.
Human Resources
2312 Eisenhower Dr. N.
Goshen, IN 46526   USA
Phone (574) 533-0571
Fax (574) 533-3885