Phil Mason

Consolidated Container Company (CCC) is one of the largest suppliers of rigid plastic packaging in North America. Many of their facilities were using outdated legacy information systems, and the company had no formal standardized quality data system. According to Vicki Slavik, Corporate Quality Director, the company was “an internally focused company, and quality was a pain point for our customers.” Matt Simpson, Corporate Quality Systems Manager, was tasked with recommending a single system to deploy across the company. The new system would provide plant-floor personnel with up-to-the-minute information about their asset’s performance. At the same time, the data would be rolled up across production lines and manufacturing facilities so that leadership at the local and corporate levels could easily see what was happening.

Dan Wadyka, Assistant Director of Quality Control at Giorgio Foods, was caught between a rock and a hard place. On the one hand, new company leadership was pushing for major growth and change. On the other, some managers and supervisors felt that the current way of working was good enough. Wadyka saw an opportunity to support the growth initiatives of the leadership and galvanize support for these initiatives among middle management.