Defect Management is one of the most effective methods for improving manufacturing operations because it is so simple. Everyone understands the idea of defects, and the statistics are simple and intuitive. People understand a Pareto Chart at a glance. But implementing a Defect Management System takes thoughtful planning. Here are a few key ideas we’ve learned over the years.

Unless one of our technicians provided training to you and your staff, it is very possible you are unaware of the GainSeeker Variation Wizard. The Variation Wizard is just one of the many analysis tools incorporated into our GainSeeker Charts. The Variation Wizard finds the greatest source of variation within a few simple clicks of the mouse.

Every business leader knows that company culture drives performance. You’ve probably heard the adage: “Culture eats strategy for lunch.” Leaders can set all the strategic goals they want, but their efforts stumble if the goals run counter to the company culture. So how do you change culture?

Dan Wadyka, Assistant Director of Quality Control at Giorgio Foods, was caught between a rock and a hard place. On the one hand, new company leadership was pushing for major growth and change. On the other, some managers and supervisors felt that the current way of working was good enough. Wadyka saw an opportunity to support the growth initiatives of the leadership and galvanize support for these initiatives among middle management.

  Hertzler Systems, the market leader in real-time statistical process control (SPC) and manufacturing intelligence applications announced that it was mentioned as a sample vendor in three recent Gartner Hype Cycle Reports: Gartner, Inc. "Hype Cycle for Discrete Manufacturing and PLM, 2016" by Marc Halpern, Simon F Jacobson, Janet Suleski, and Rick Franzosa. August 2, [...]

I usually wait until a new version is out to give you the scoop on new and innovated features; however, I just received training in our next release of GainSeeker and I am so excited I have to tell you now! Version 8.7 Dashboards will introduce a new property in our Date/Time feature that I know many of our customers will appreciate! So, while you read this, I hope the excitement and enthusiasm builds!

We’ve earned a solid Five Star rating on Capterra, the independent software review site. We’re pretty proud of that. One of the reasons for this success is a decision we made several years ago: we do not pay sales commissions. For most business leaders, getting rid of sales commissions sounds like business suicide. I think it is one of the keys to our success.

I am long overdue in telling you how excited I am about the GainSeeker HELP file. GainSeeker Help is so powerful and all-knowing!! This post shows you how to get the most out of this important resource.

A boat manufacturer transformed their approach to analyzing warranty situations by digitizing their plant floor.

“We gotta get off paper.” That theme ran through our early conversations with Dave Frey, Quality Assurance Manager at boat manufacturer Smoker Craft. A surprising number of conversations with prospective clients start with, “We gotta get off paper.” In many cases, they’ve invested heavily in information infrastructure. But in spite of that investment they still lack timely, accurate, actionable information. The good news is that they may not be as far behind as they think they are. These problems can be solved. What it takes is a little bit of technology, and the will to say, “Business as usual isn’t going to be acceptable anymore.”